At Swaad Zaika, we strive to deliver fresh and authentic Thekua and snacks to your doorstep with care and efficiency. This Shipping & Delivery Policy outlines how we process and deliver your orders.

1. Shipping Locations

• We currently deliver across major cities in India.

• If your area is unserviceable by our courier partners, we will notify you after order placement and issue a refund if required.

2. Processing Time

• All orders are processed within 1–2 business days after payment confirmation.

• Orders placed on weekends or public holidays will be processed on the next working day.

3. Delivery Time

• Standard delivery timelines: 3–7 business days depending on your location.

• Remote areas may take slightly longer.

• You will receive an email/SMS with tracking details once your order has been dispatched.

4. Shipping Charges

• Free shipping may be offered on select orders (subject to minimum order value, if applicable).

• Otherwise, shipping charges will be displayed at checkout before you confirm your order.

5. Order Tracking

• Once shipped, you can track your order using the tracking link shared via email/SMS.

• In case of delays, you may contact our support team for assistance.

6. Delayed or Failed Delivery

• We are not liable for delays caused by courier/logistics partners, natural disasters, or unforeseen circumstances.

• If a delivery attempt fails due to incorrect address/phone number provided by the customer, re-delivery charges may apply.

7. International Shipping

• Currently, we do not ship internationally. We are working on expanding our services in the future.

📬 Contact Us

For any shipping-related questions, please reach us at:

📧 Email: support@swaadzaika.com